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Sometimes criminals can specifically target international students. They may call, or email or contact you via social media pretending to be from a legitimate organisation (such as the UK Home Office, an education agent, a bank or the police). These may be automated, or from a real person. They usually demand money (calling it a "fine" for a non-existent immigration problem) and claim that if you do not pay them quickly, there will be serious consequences (for example, deportation or cancelling your visa). Some of these scams will seem very convincing and realistic and it can be frightening.
The most important thing to remember is to never give out personal information unless you are completely certain that it’s safe to do so.
If you think an email, phone call or social media message is a scam, you can report the matter to Action Fraud if you wish.
If you gave the person contacting you any personal details, such as your bank details or address, there are immediate steps you can take to protect yourself – find out what to do on the National Cyber Security Centre website.
If you think you might have been a victim of fraud or a scam and would like some support, please contact the Student Life team in Student Services by emailing student.life@uea.ac.uk.
We have listed some tips on how to avoid scams below. You can find more information on the Student Life Finance page – Scam Advice (UEA log-in required).
How to avoid scams
If you’re contacted by someone and it seems unusual, unexpected or just odd, please end the call/communication. If in doubt – stop.
If the person who is contacting you is genuine they will be happy for you to check this and then get back to them.
Legitimate UKVI officers will only meet you at their offices and will never contact you to ask for money.
Don’t give your bank account details to anyone unless you know and trust them.
If something sounds too good to be true, it probably is. Be very cautious of unsolicited offers of easy money.
Research any company that makes you a job offer and make sure their contact details (address, landline phone number, email address and website) are genuine. Be particularly careful if you are asked to pay money to a company for an interview or job offer.
Take extra care with job offers from people or companies overseas as it will be harder for you to find out if they are legitimate.
Watch for ads that are written in poor English, with grammatical errors and spelling mistakes.